Frequently Asked Questions

Send us your VIN or engine code and we'll confirm compatibility before you buy. Part numbers and interchange references on our listings are a guide to identification, not a guarantee of fitment. Call +1 (509) 387-1740 or use the contact form.

Most of our engines, transmissions and pre-owned outboards are used units. New outboards and most power equipment are sold new. Every listing states the condition, and used units are described with their known faults and cosmetic wear.

Yes — engines and transmissions are compression tested before dispatch.

Yes. A deposit holds an item for 15 days, and the balance must be paid within 30 days of the first deposit.

Freight is calculated at checkout from your order value, starting at $29 for ground shipments and rising for crated and oversize items. Liftgate service and residential delivery carry surcharges.

We dispatch in 1–3 business days and freight transit is usually 3–10 business days. You'll get tracking by email when it ships.

If your delivery point has no forklift or loading dock, yes. Tell us at checkout or by phone so we can add it before dispatch.

Not currently — we ship within the United States only, and cannot deliver to PO boxes.

30 days on used engines, used and performance transmissions, and ECUs, from the date of delivery.

1–5 years (manufacturer-backed, varies by brand and model) on new outboards and 1–2 years (varies by brand and model) on pre-owned, depending on brand and model. Commercial use may carry a shorter period than pleasure use.

No warranty on mechanical and electrical parts — they are sold as-is.

You have 30 days from delivery to request a return. Approved returns carry a 25% restocking fee plus freight both ways. Units that have been installed, disassembled or parted out cannot be returned.

Note the damage on the delivery receipt before signing, photograph everything, and contact us within 48 hours. We open the carrier claim for you and cover return freight — the restocking fee does not apply.

All major credit and debit cards — Visa, Mastercard, American Express and Discover — plus Apple Pay and Google Pay, processed securely by Stripe.

No. Payment happens on Stripe’s hosted checkout and we never see or store your card number, expiry date or security code.

Sales tax is calculated at checkout from your delivery address and shown before you confirm payment.